pardon our dust
Work is underway to make improvements to our main office building at 200 Canal St. We are open for regular business but parking spaces may be limited. Customer Service representatives are available at 386-427-1361 8 am-5 pm Monday-Friday.

UCNSB crews and contractors have started construction on a new, larger sanitary sewer lift station at the intersection of Saxon Drive and 24th Avenue on the beachside. As part of the project, two smaller lift stations on Saxon Drive will be taken out of service, and sewer mains and service lines replaced and/or rerouted. This project is needed to ensure continued quality service for our customers.

At various times over the next six months, part or all of Saxon Drive near the main work area will be closed to through traffic, and detours will be put in place. Pumps will be utilized on a consistent basis to establish the wet-well for the lift station and de-watering for the replacement of gravity system.  There may periods of time when the workers are switching over sanitary sewer services from the old gravity main to the newly constructed main, and residents will be requested to suspend use of their water and sewer services for a short time.

The Utilities Commission and our contractors on the project, J&H Waterstop and All Terrain Tractor Service, are committed to quality service for our customers. If at any time, you need to discuss the impact of this project on your family, please do not hesitate to contact our project manager and Civil Engineer, James Tiffany at 386-424-3027 or

An important supplement to the 2015 Water Quality Report is now available on the Customer Communications page under the Customer Service tab. The supplement contains results for the detected Unregulated Contaminants (UC) which were not included in the original Water Quality Report mailed in June 2016. Unregulated contaminants are now being tested for, and provided to, DHRS prior to the establishment of limits. (background study, statewide). If you wish to receive a copy  of the revised report or a complete list of UC monitoring results, please call Dave Hoover at 386-424-3180 (, Rob DeLoach at 386-424-3191 ( or Keith Suever at 386-424-3184 (