This website, E-Access payment portal and the telephone payment system will be unavailable for customer use on Saturday, July 30 from 8 am to 12 noon for scheduled maintenance. Please make other inquiry and payment arrangements. If you have any questions, please call 386-427-1361 to speak to Customer Service. 
An important supplement to the 2015 Water Quality Report is now available on the Customer Communications page under the Customer Service tab. The supplement contains results for the 
detected Unregulated Contaminants (UC) which were not included in the original Water Quality Report mailed in June 2016. Unregulated contaminants are now being tested for, and provided to, DHRS prior to the establishment of limits. (background study, statewide). If you wish to receive a copy  of the revised report or a complete list of UC monitoring results, please call Dave Hoover at 386-424-3180 (, Rob DeLoach at 386-424-3191 ( or Keith Suever at 386-424-3184 (