water conservation month

April is Water Conservation Month in Florida. The Utilities Commission is dedicated to education and conservation about this most important natural resource. Read the Commission's April 17, 2017 proclamation here.

 The U.C. is the award recipient of two important utility industry safety awards. We are proud of our team's ongoing commitment to safety. Read more about it here.

free trees 2017

FREE trees available through a UCNSB sponsored partnership with the Arbor Day Foundation and the Florida Forest Service. Go to www.arborday.org/ucnsb to have yours mailed to your home. The trees available though this program include: Yaupon Holly, Bald Cypress, Eastern Redbud, Red Maple, and Sweetbay Magnolia.  

Notice Regarding Change in Disinfectants: To continue our commitment to high water quality and to adhere to industry best practice standards, UCNSB will temporarily modify our disinfection process used to treat our drinking water. 

Beginning Monday, May 1 for an approximate  six-week  period, we will use chlorine instead of a chloramine residual in our treatment process. This process will allow us to maintain high water quality in all service areas and to continue to meet water quality requirements  for all regulatory agencies.

During this treatment period, the water will continue to be of the highest quality and safe to drink. However, with a change in the disinfectant, some customers may notice a slight change in the smell or taste of the water. If you are especially  sensitive  to   the   taste or smell of chlorine, keep an open container of drinking water in your refrigerator for a few hours to allow the chlorine to dissipate.

Customers on dialysis are advised to contact their physician to obtain the appropriate steps to accommodate the change in water treatment.

Customers who have fish tanks or aquatic species are advised to contact a professional aquarist to avoid any problems associated with chlorine.

This process is expected to be completed by Monday, June 12, at which time we  will  resume using chloramines. If you have any questions regarding the change, please call the Water Quality Hotline at 386-424-3184.


We are proud to announce the Florida Municipal Electric Association (FMEA) recently recognized UCNSB with a “Restoring Communities Award” for its efforts to quickly and safely restore power to our community in the aftermaths of Hurricane Matthew. UCNSB was among 20 Florida municipal electric utilities honored for their work to restore power within their communities and for sending aid to their fellow municipal electric utilities. Utilities were awarded based on restoration times, customer communications efforts and the levels of mutual aid provided. UCNSB will receive its award at the 17th Annual Florida Lineman Competition on April 22 in Lakeland.


Don't wait for the heat of summer to start before you learn how to lower your utility bills. Get an energy and water audit now so you can be cooler faster and for less money! Energy Auditor Stan DiBello will visit your home or small business to analyse what changes may need to be made. The audit takes about an hour and a half, and some improvements may be eligible for an energy conservation rebate. Click here to learn more.