Watts Your Super Power-

We are ready to share the awesome of Public Power with you on Oct.7th! But first, we want to know Watt's YOUR superpower of energy conservation? Do you turn off the ceiling fans when you leave a room? Do you have the thermostat set to 78 degrees in the summer months? Share your secret powers with us!

Hurricane season is upon us, and we are ready to help you prepare. Your May bill insert has important utility service storm preparation information. Watch for key messages from the U.C. on our Facebook page, @UCNSB.

FB UCNSB-YourHometownUtility

Beginning with our regular meeting August 21, we will stream the Utilities Commission meetings live on our Facebook page (@UCNSB) and YouTube Channel (UCNSB-TV). If you can't join us in person, its a great way to keep up-to-date on the latest in utility happenings. 

A Precautionary Boil Water Notice has been issued for customers at 4007, 4009, 4011, 4013, 4015, 4017, 4019, 4021, 4023, & 4025 Saxon Dr., Tuesday, August 15, 2017. This notice was issued due to a water line break. Please see the Precautionary Boil Water Notice instructions below. Approximately 10 customers may be affected. It is anticipated that the Precautionary Boil Water Notice will be lifted Thursday morning, August 17th, 2017. Please call 386-427-1361 for any questions.

There is a server error that is prohibiting us from accessing the service request forms submitted online. We are working on the issue and hope to have a resolution soon. Please do NOT use the Online Forms from the Service Request Forms page under the Customer Service tab. Instead print out a form to fill out by hand and fax it to 386-424-2713 it to email to customerservice@ucnsb.org.

 Lift Station 4 Rehabilitation Project Update

Utility connections have been made and the road is ready to be paved. However, the county inspector must be present while paving is completed. We are awaiting the county's availability.

Click here for our updated Rates, Charges and Fees.


Summer's here - get an energy and water audit now so you can be cooler faster and for less money! Energy Auditor Stan DiBello will visit your home or small business to analyse what changes may need to be made. The audit takes about an hour and a half, and some improvements may be eligible for an energy conservation rebate. Click here to learn more.