dog days of summer

Welcome to the dog days of summer! Sometime staying cool means lounging in a tub of cold water. And sometimes it means getting a free energy audit from the Utilities Commission to check on the efficiency of your home's cooling system, windows and doors. Call us today! 

Hurricane season is upon us, and we are ready to help you prepare. Your May bill insert has important utility service storm preparation information. Watch for key messages from the U.C. on our Facebook page, @UCNSB.

beware utility scams

SCAMMERS ARE AT IT AGAIN! If you receive a suspicious call from someone claiming to be from the UC, hang up and call us directly. A red flag would be the caller pressuring you for immediate payment or personal information or requiring payment with a prepaid debit card. For more information visit our page Beware of Utility Scams.


There is a server error that is prohibiting us from accessing the service request forms submitted online. We are working on the issue and hope to have a resolution soon. Please do NOT use the Online Forms from the Service Request Forms page under the Customer Service tab. Instead print out a form to fill out by hand and fax it to 386-424-2713 it to email to

 Lift Station 4 Rehabilitation Project Update

Good news! Our contractor is back on site to complete the repairs needed in order to get the project completed and Saxon Drive reopened. 

Our goal is to have the road repaved and reopened for traffic by August 14.

For questions or concerns, please contact the Utilities Commission’s Communications Coordinator, Ellen Fisher at 386-424-3003.  

Click here for our updated Rates, Charges and Fees.


Summer's here - get an energy and water audit now so you can be cooler faster and for less money! Energy Auditor Stan DiBello will visit your home or small business to analyse what changes may need to be made. The audit takes about an hour and a half, and some improvements may be eligible for an energy conservation rebate. Click here to learn more.