Quick Facts
Utility Services: Electric, Water, Wastewater,
Reuse Water, Internet
Main Office: 200 Canal St., New Smyrna Beach, FL
(corner of Canal and Magnolia)
Customer service hours of operation:
Monday - Friday, 8 a.m.- 5 p.m. except holidays
UC Holidays: New Year's Day, Martin Luther King Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Thanksgiving Day, the day after Thanksgiving Day, and Christmas Day
Customer service phone number: 386-427-1361, then press 1
For after hours electric services trouble, call: 386-427-1366
For after hours water/wastewater trouble, call : 386-427-1368
Customer service email: customerservice@ucnsb.org
Where to pay: at main office, via US Mail, AFT, or at the drive-thru off Magnolia Street
Mailing Address: P.O. Box 100,
New Smyrna Beach, FL 32170
See our FAQ page for more frequently asked questions