Routine customer service issues  between 8 am and 5 pm Monday - Friday:
Call 386-427-1361 or Email customerservice@ucnsb.org. 

After-hours electric and water services emergencies:
Call 386-427-1366 for Electric and 386-427-1368 for Water Resources.

Payments 
Use the Pay Your Bill icon or call 386-427-1361 to use our automated system.

Visit us at our Drive-Thru window, located at our main office building, 200 Canal Street, or leave your payment in the Night Drop box, located to the right of the window.

Mail payments to: PO Box 100, New Smyrna Beach, Florida 32170.

PLEASE NOTE:
Our lobby is not open for in person customer service assistance at this time.