Contact Us
Routine customer service issues between 8 am and 5 pm Monday - Friday:
Call 386-427-1361 or Email customerservice@ucnsb.org.
After-hours electric and water services emergencies:
Call 386-427-1366 for Electric and 386-427-1368 for Water Resources.
Payments
Use the Pay Your Bill icon or call 386-427-1361 to use our automated system.
Visit us at our Drive-Thru window, located at our main office building, 200 Canal Street, or leave your payment in the Night Drop box, located to the right of the window.
Mail payments to: PO Box 100, New Smyrna Beach, Florida 32170.
PLEASE NOTE:
Our lobby is not open for in person customer service assistance at this time.
DO NOT USE THIS FORM IF THIS IS AN EMERGENCY