What are my options for Seasonal Disconnect?
For those customers who reside in the greater New Smyrna Beach area for part of the year, we offer a "seasonal disconnect" provision, which allows customers to save money by not paying base rates on water and wastewater while they are not in use. Should consumption be noted during this time, the customer will be billed the base rate, usage, and cut-in fee with the next regular billing cycle. Please provide Customer Service with advance notice of yoru departure and/or arrival to ensure utilities are turned off/on in a timely manner. Please also provide Customer Service with your out-of-area mailing address and contact phone number. Regular cut-in/cut-out fees will apply.