Make donations to the WE CARE fund to help our community.


As members of this Community ourselves, we understand the importance of giving back. As UCNSB and its staff give back to our community in multiple ways, maybe you would like to join in the fun. One way you can help your local community is by donating to the We Care fund. 

What is We Care?

We Care is a Utilities Commission fund created so anyone can donate to assist others in our community who may need help paying their utility bills. The donations go directly to the Volusia County Human Services division for distribution. This ensures distribution is fair and equitable, based on individual families' needs.  

Human Services can be reached at (386) 423-3309 or by visiting

How to Contribute

You can contribute to We Care in multiple ways:

1. While paying your utility bill by simply checking the "We Care" box on the top of your payment stub and indicating the amount of the donation on the line provided below the box; 

2. Mail a check to the following address:

          Utilities Commission, City of New Smyrna Beach          
          P.O. Box 100
         New Smyrna Beach, FL 32170

3. Drop a check in the night deposit box with a note indicating that it is a We Care contribution. Our night deposit box is located in our drive-thru area behind our Central Office Building on Canal Street: 

        200 Canal Street \ New Smyrna Beach 

How to Apply

If you are in need of assistance and would like to inquire about relief from the We Care fund, please contact Human Services at (386) 423-3309 or