News

  • Updated: 2 months 6 days ago
    The City of New Smyrna Beach's tax on the UC's electric portion of your utility bill will be increasing from 9% to 10%, effective January 1, 2018. While this is a "pass-through" tax, city residents will see a 1% increase in your total utility bill. As a point of reference, county residents who are...
  • Updated: 3 months 3 weeks ago
    We have now completed the temporary change in disinfection process for our water system. We have now resumed the normal procedures, and appreciate your understanding about this important step in our water quality assurance. If you have any questions, please call the Water Quality Hotline at 386-424...
  • Updated: 4 months 1 week ago
    Starting with the change to Eastern Standard Time that occurred on Sunday, November 5, homes with odd numbered addresses can water on Saturdays. Homes with even numbered addresses can water on Sundays. Nonresidential properties can water on Tuesdays. Permitted watering hours are before 10 a.m. and...
  • Updated: 4 months 1 week ago
    UCNSB is proud to be participating in the DSC Job Fair, next Thursday, Oct. 26 from 9 a.m. to noon. This event will be held at the 10th Street Campus in New Smyrna Beach. We have several open positions we are currently interviewing for, including: Water Plant Operator, Wastewater Plant Operator,...
  • Updated: 5 months 6 days ago
    In response to some inquiries regarding the Utilities Commission, City of New Smyrna Beach, Florida’s (UCNSB) restoration process, we are publishing the following information in the hopes of assisting our customers with an understanding of the process utilized for restoration of electric services...
  • Updated: 5 months 1 week ago
    Please be patient with us as we are experiencing higher than normal call volumes, causing our phone system to overload and disconnect customers after the maximum number of calls enters the queue. We hope to have these issues resolved soon, and appreciate your understanding.
  • Updated: 5 months 2 weeks ago
    Due to Hurricane Irma, the U.C. will be closed for regular business on Tuesday, Sept.12, 2017. Our customer service representatives will be answering calls at 386-427-1361 from 8 a.m. to 8 p.m.

For questions or to report problems: 386-427-1361