A Precautionary Boil Water Notice has been issued for customers at 804, 809, 813, 815, 902, 903, 904, 905, 907, 911, 919, 921, 941, 951, 1006 North Atlantic 309, 305, 301, 221 Sapphire 705 North Atlantic - Coronado Towers (44 units) and North Beach Park on Sapphire on Friday, December 13, 2019. This notice was issued due to a unplanned outage due to contractor error. Please see the Precautionary...Read more
News & Announcements
Learn about Customer Service Announcements, News, Job Opportunities, and Project Updates.
December 13, 2019 - 3:50pm in Public Notification Page
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December 13, 2019 - 2:00pm in News
The New Smyrna Beach Utilities Commission is excited to announce our participation in Phase II of the Florida Municipal Solar Project – the first community solar project in our 54-year history! The entire project, coordinated by the Florida Municipal Power Agency, will consist of two 74.5 megawatt (MW) solar farms. Our portion of the output is 10 Megawatts (MW) of capacity, which will supply...Read more |
November 25, 2019 - 2:33pm in Customer Service Announcement
You are likely to see our Water Resources staff perform more flushing from fire hydrants throughout our system during our temporary change in system disinfectants. This is required to maintain the flow of chemicals to achieve the desired results by December 20. If you have questions about this or anything regarding your potable water service, please call our Water Quality Hotline at 386-424-3184.Read more |
October 30, 2019 - 11:24am in Blog entry
Starting with the ending of Daylight Savings Time, Sunday November 3rd watering schedule is as follows: Homes with odd numbered addresses can water on Saturdays. Homes with even numbered addresses can water on Sundays. Nonresidential properties can water on Tuesdays. Water only when needed. Permitted watering hours are before 10 A.M and after 4 P.M. Water for no more than one hour per zone. These...Read more |
October 21, 2019 - 12:13pm in Customer Service Announcement
Warning: Doxo.com is not affiliated with UCNSB There is an on-line bill pay website that appears to be affiliated with UCNSB, but it is not. Doxo.com is third-party website that allows people to pay their electric bills via their site. However, doxo.com may charge fees, and UCNSB cannot control when we will receive payments from doxo.com, possibly resulting in a late payment from you or even...Read more |
October 14, 2019 - 1:06pm in Customer Service Announcement
It may seem early, but its never too early to be safe. So as we look forward to cooler temperatures, take a moment to visually examine and test your space heaters. Are there any frayed cords or loose wires? Does it function as it should? When you use it on the upcoming cold mornings, keep it away from fabrics and other flammables.Read more |
September 9, 2019 - 2:41pm in Blog entry
Get ready to party like it’s the Mesozoic era with UCNSB at our Public Power is Dino-mite event on Saturday, October 5 th . In conjunction with Canal Street Historic District’s Blocktoberfest the UC will be helping the community dig into the benefits of public power. The annual event will be free to the public and will begin at 12 PM following the pooch parade. Attendees can expect a “Jurassic”...Read more |
June 13, 2019 - 12:33pm in Customer Service Announcement
On June 17, our Water Resources team will resume the use of chlorine residual in our potable water treatment process. However, it may take several days for the residual chlorine to be flushed completely from the system, especially in some of our remote service areas, so some customers may still notice a slight change in the normal smell or taste of the water. This is should dissipate within a few...Read more |
May 7, 2019 - 3:51pm in Customer Service Announcement
Please contact customer service at 386-427-1361 or email customerservice@ucnsb.org to receive your updated Hurricane Ready Guide for this year's storm season. You can always come visit us at 200 Canal Street to pick one up. Don't forget the customer entrance is now on the north side of the building through the Canal Street doors.Read more |
May 7, 2019 - 10:00am in News
How to Prepare for a Hurricane from the Federal Alliance for Safe Homes ( http://www.flash.org/ ) You'll need to plan for two situations: Remaining in your home after a disaster and evacuating to a safer location. Remaining in your home: Have a three-day supply of food and water on hand -- plan for one gallon of water per person per day and food that won't spoil. Keep a manual can opener and...Read more |