Be safe when using space heaters. Every year, they cause 25,000 residential fires, 300 deaths, and 6,000 contact burns. Remember to: Only purchase heaters with the Underwriter's Laboratory (UL) label. Choose a thermostatically controlled heater to avoid the energy waste of overheating a room. Select the right size heater. Do not purchase oversized heaters. Most heaters come with a general sizing...Read more
News & Announcements
Learn about Customer Service Announcements, News, Job Opportunities, and Project Updates.
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January 19, 2021 - 1:09pm in News
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January 19, 2021 - 11:23am in News
Florida has celebrated Arbor Day since 1886 and has one of the first Arbor Day celebrations in the nation, on the third Friday in January. This year that is January 15. This early date is perfect for planting trees in our area. The trees have time to start establishing themselves before the typical dry spring months of March, April and May. Did you know trees are invaluable resources for energy...Read more |
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November 17, 2020 - 1:18pm in News
Customers will see Asplundh Tree Experts around our community helping to keep leaves, branches, and limbs out of our electrical distribution and service lines. Please allow them to work safely in the public right-of-ways and easements. They do not trim vegetation on private property. Check out our Projects page here to find out more information about trees and your electrical service.Read more |
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November 3, 2020 - 3:12pm in Customer Service Announcement
To continue our commitment to high water quality and to adhere to industry best practice standards, the Utilities Commission, City of New Smyrna Beach, Florida, will temporarily modify our disinfection process used to treat our drinking water. Beginning Monday, November 9, 2020, for an approximate six-week period, we will use chlorine instead of a chloramine residual in our treatment process...Read more |
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November 3, 2020 - 3:04pm in News
Residents seeking assistance with their utility bills will soon be able to complete and submit an application online starting Monday, Nov. 16. The Low-Income Home Energy Assistance Program, or LIHEAP, provides financial assistance to eligible households to meet the costs of heating and cooling their residence. Online applications will be accepted beginning at 9 a.m. Mondays at www.volusia.org/...Read more |
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September 25, 2020 - 9:33am in News
Wondering how the utility improvement project in your neighborhood could affect you? Check our Project Updates Page here , and keep a safe distance from crews in the field.Read more |
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September 1, 2020 - 10:55am in Customer Service Announcement
Unlike COVID-19, we know a lot about hurricanes and how they behave. So we know we are coming up to the statistical peak of the hurricane season. September 10 marks that point, so it is imperative we remain vigilant in our preparation. Learn about our recommendations for your electric and water service preparations here .Read more |
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September 1, 2020 - 10:17am in News
During this challenging year, the New Smyrna Beach Utilities Commission is prouder than ever to stand with the community we serve as a public power provider. Your hometown utility team has not wavered in our commitment to reliable, essential electric and water services, while investing in relationships to build our community. Our Not-for-Profit status means revenues do not go to shareholders...Read more |
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July 6, 2020 - 1:32pm in Customer Service Announcement
A multi-agency project of UCNSB, City of New Smyrna Beach, Volusia County, and Edgewater to upgrade a half-mile stretch of 10th Street is set to start July 2020. The $10.4 million construction project will realign and widen 10th Street from two lanes to four lanes between Myrtle Avenue east to U.S. 1. P&S Paving, Inc. of Daytona Beach, one of two bidders, will perform the work. The work will...Read more |
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July 6, 2020 - 10:11am in Customer Service Announcement
As part of our Customer COVID-19 Relief Plan, we suspended the fuel adjustment fee for May and June. We also suspended cutoffs for non-payment and late fees from mid-March - June. As of July 1, we have returned to normal collections. This means we have reinstated late fees, cutoffs for non-payment, and the fuel adjustment fee. However, the fuel adjustment fee is now at a lower rate than...Read more |
