News & Announcements

To continue our commitment to high water quality and to adhere to industry best practice standards, the Utilities Commission, City of New Smyrna Beach, Florida, will temporarily modify our disinfection process used to treat our drinking water. Beginning Monday, November 5, 2018, for an approximate six-week period, we will use chlorine instead of a chloramine residual in our treatment process...Read more

UCNSB General Manager/CEO, William "Ray" Mitchum, Retiring After serving close to 38 years with the Utilities Commission, City of New Smyrna Beach, Florida, Ray Mitchum, General Manager/CEO, will officially retire on January 31, 2019. Mr. Mitchum worked his way through the ranks starting as a Maintenance Worker, Lineman, Foreman, Supervisor, Director of Electric Operations, and then General...Read more

This morning, 9 UCNSB electric employees headed out for Tallahassee to proudly assist our friends in the state capital after Hurricane Michael makes its anticipated landfall Wednesday. We are honored to be able to return the favor after two years being on the receiving end of the public power brotherhood. Thanks for making UCNSB so proud! #PublicPowerRead more

Please don't fall for it! Customers have notified us they have been called by a person claiming to represent UCNSB, demanding immediate payment to avoid service disconnection. We will notify you if you are late on payment or pending disconnection but not in a demanding or threatening manner. If you ever have any questions about who is contacting you, hang up and call us at 386-427-1361Read more

SUSTAINABILITY OF OUR CLEAN, SAFE WATER {KEY – CONTINUAL LONG TERM PLANNING AND EFFECTIVE INVESTMENT IN WATER INFRASTRUCTURE AND SUPPLY SOURCES} The Utilities Commission shares the concerns of our customers and is required to support sustainable life essential utility services; hence the U.C.’s comprehensive, ongoing utility system planning. The U.C.’s Western Utilities Complex site is an...Read more

We have thousands of lightning arresters throughout our electric system, which protect it from the high voltage lightning strikes by taking the voltage to ground. Most of the time, you will never know when an arrester has done its job. Your service stays on. We also have reclosers throughout our system, which sense when trouble occurs and automatically shuts off the power. An instant later (the...Read more

Now that the heat of the summer has settled in, you may be seeing your electric bill go up. Not only is it above 90 degrees, but the humidity from regular afternoon storms only seems to make it hotter! And even at night, the A/C kicks on because the ambient heat of the day that settled in your attic is now slowly making its way into your living space. NEVER FEAR! The UC's energy and water auditor...Read more

Approximately 200 customers in the central Venetian Bay area were out of power last evening after a frog (yes, you read that correctly) got into a switch gear cabinet (the box that contains the equipment switching the overhead electric service to underground). With all the rain we have had lately, frogs are everywhere now - and apparently that includes sensitive electrical equipment. If this...Read more