To allow for building maintenance over the long weekend and commemorate the Presidents‘ Day holiday, the UC’s business offices will be closed Friday February 15 and Monday February 18, reopening on Feb. 19. For electric emergencies, please call 386-427-1366. For water emergencies, please call 386-427-1368.Read more
News & Announcements
Learn about Customer Service Announcements, News, Job Opportunities, and Project Updates.
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February 14, 2019 - 9:17am in Customer Service Announcement
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January 31, 2019 - 2:56pm in News
The UC is in search of more awesome employees! We currently have 11 open positions, representing almost every department here at the UC. Pay and benefits are exceptional, and advancement opportunities abound. Check out our open positions at the Work WIth Us tab above. You can apply here.Read more |
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January 24, 2019 - 1:13pm in Customer Service Announcement
If you are a furloughed federal employee and need assistance with your UCNSB bill, we are here to help. Please contact us at 386-427-1361, or CustomerService@ucnsb.org for payment arrangements and information about local agencies that may be able to provide utility payment and other assistance.Read more |
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January 14, 2019 - 9:50am in Customer Service Announcement
1/14/19 UPDATE: Due to Volusia County permitting issues, it is now anticipated this project will be completed in mid-February. Thank you for your patience. The Utilities Commission’s Engineering Department has contracted with Masci Corporation for sanitary sewer replacement on Saxon Drive. This replacement is the continuation of the Lift Station 4 and 34 Replacement Project Phase 1, completed...Read more |
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December 17, 2018 - 1:19pm in Customer Service Announcement
UPDATE 12/17/2018: As of 8:00 am today, we have reverted back to our regular disinfection process using chloramine rather than chlorine. Although we began today, it will take several days before it fully reaches the perimeter of our distribution system. Some customers may still notice the slight change in the smell or taste of the water until the chloramine is system-wide. As always, please...Read more |
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October 11, 2018 - 3:37pm in News
UCNSB General Manager/CEO, William "Ray" Mitchum, Retiring After serving close to 38 years with the Utilities Commission, City of New Smyrna Beach, Florida, Ray Mitchum, General Manager/CEO, will officially retire on January 31, 2019. Mr. Mitchum worked his way through the ranks starting as a Maintenance Worker, Lineman, Foreman, Supervisor, Director of Electric Operations, and then General...Read more |
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October 9, 2018 - 3:22pm in News
This morning, 9 UCNSB electric employees headed out for Tallahassee to proudly assist our friends in the state capital after Hurricane Michael makes its anticipated landfall Wednesday. We are honored to be able to return the favor after two years being on the receiving end of the public power brotherhood. Thanks for making UCNSB so proud! #PublicPowerRead more |
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August 16, 2018 - 2:33pm in Customer Service Announcement
Please don't fall for it! Customers have notified us they have been called by a person claiming to represent UCNSB, demanding immediate payment to avoid service disconnection. We will notify you if you are late on payment or pending disconnection but not in a demanding or threatening manner. If you ever have any questions about who is contacting you, hang up and call us at 386-427-1361Read more |
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July 2, 2018 - 10:00am in News
SUSTAINABILITY OF OUR CLEAN, SAFE WATER {KEY – CONTINUAL LONG TERM PLANNING AND EFFECTIVE INVESTMENT IN WATER INFRASTRUCTURE AND SUPPLY SOURCES} The Utilities Commission shares the concerns of our customers and is required to support sustainable life essential utility services; hence the U.C.’s comprehensive, ongoing utility system planning. The U.C.’s Western Utilities Complex site is an...Read more |
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June 25, 2018 - 3:27pm in Customer Service Announcement
We have thousands of lightning arresters throughout our electric system, which protect it from the high voltage lightning strikes by taking the voltage to ground. Most of the time, you will never know when an arrester has done its job. Your service stays on. We also have reclosers throughout our system, which sense when trouble occurs and automatically shuts off the power. An instant later (the...Read more |
