Temporary Change in Disinfection Process

To continue our commitment to high water quality and to adhere to industry best practice standards, UCNSB has temporarily modified our disinfection process used to treat our drinking water. Beginning Wednesday, May 13 for an approximate  six-week  period, we will use chlorine instead of a chloramine residual in our treatment process. This process will allow us to maintain high water quality in all service areas and to continue to meet water quality requirements  for all regulatory agencies. During this treatment period, the water will continue to be of the highest quality and safe to drink. However, with a change in the disinfectant, some customers may notice a slight change in the smell or taste of the water. If you are especially  sensitive to the taste or smell of chlorine, keep an open container of drinking water in your refrigerator for a few hours to allow the chlorine to dissipate. Customers on dialysis are advised to contact their physician to obtain the appropriate steps to accommodate the change in water treatment. Customers who have fish tanks or aquatic species are advised to contact a professional aquarist to avoid any problems associated with chlorine.This process is expected to be completed by Wednesday, June 24, at which time we  will  resume using chloramines. If you have any questions regarding the change, please call the Water Quality Hotline at   386-424-3184.

Click here for Frequently Asked Questions regarding this process.